Categories
SEO

Common Google Penalty Triggers Explained

Hell hath no fury for a marketer like a manual penalty from Google. As an SEO expert, I often find myself cleaning up issues for clients who find themselves at the mercy of penalties. Often, these penalties stem from actions taken by black hat SEO experts who promise the world, yet deliver little in the way of real organic growth.

Google penalties are notoriously difficult to overcome. Depending on the nature of the penalty, it can take weeks, months, or even years to fully bounce back. This is one case where an ounce of prevention is honestly worth a pound of cure.

I believe that knowledge is power, especially when it comes to navigating Google’s complex SEO rules. To help you better understand penalties, I’m going to break down a few of the most common. We’ll end with an overview of one penalty webmasters overlook far too often.

Hacked or Exploited Websites

Web technologies (like HTML, CSS, ASP, etc.) are much more evolved than they once were, making them more secure. But vulnerabilities like broken authentication, session exploiting, SQL injection, and guessed passwords/logins all still exist, as does Cross Site Scripting (XSS) and remote scripting.

Google can (and often does) sandbox hacked websites for containing exploits, phishing attempts, or malware. Your site will still show in results for a time, but when visitors attempt to follow the result, they see a red box with a warning instead of visiting your site. This can be devastating to a website with a significant following.

The best way to prevent a penalty from unauthorized access is to monitor your site regularly for symptoms. Deal with exploits lightning-fast, even if it means taking your site offline for a time. Most importantly, be proactive by practicing good webmaster security strategies at all times.

Keyword Overuse

Keywords: depending on who you ask, they’re either the worst or the best thing to happen to the SEO industry.

The problem?

Too many webmasters and “SEO experts” use keywords incorrectly or inefficiently. They stuff them into hastily-written text in percentages as high as 10 or 12 percent, thinking that more is better – and then find themselves swiftly sandboxed from Google for SERP manipulation.

Older-generation SEO experts actually valued using high percentages of keywords; it was an effective way to rank at the time. Google’s Penguin update did away it, devaluing the use of keywords in comparison with other more organic strategies that fostered valuable, well-matched content.

How much is too much? While there’s no magic number for how much is too much, generally, if you have to think about it, you’re probably trying to hard to fit them in. Structure your content around categories and specific niche topics, not keywords; stop worrying as much about hitting a percentage as you do about crafting high-quality content with great use value.

Markup Manipulation or Spam

Markup manipulation is a serious issue, but it can also be seriously confusing for webmasters. We hear stories about well-intentioned webmasters logging in one day and suddenly seeing this message on their Analytics dashboard:

Markup on some pages on this site appears to use techniques such as marking up content that is invisible to users, marking up irrelevant or misleading content, and/or other manipulative behavior that violates Google’s Rich Snippet Quality guidelines

Whew. That’s a mouthful! It’s not hard to see why some webmasters get confused about what this message actually means. Let’s break it down so we can better understand it.

First, let’s talk Rich Text Snippets (RTS). RTS isn’t an inherently negative strategy; in fact, Google created it to help webmasters showcase their content on search results more clearly. An RTS is just the short, ~160-character description paired with links on Google’s search results.

Webmasters have the ability to define a specific RTS using markup, or they can let Google parse something automatically from the page. Generally, it’s better to define your RTS because it gives you more control.

Take a look at our RTS for Sachs:

Short, sweet, and to the point – exactly how it should be.

Where RTS becomes a problem is when webmasters use markup to define an RTS that’s either deceptive or somehow intended to manipulate searcher behavior. Misleading visitors with markdown (for example, putting “click here for free money!!” in your RTS, even though it leads to a product page) is a clear violation example.

If you plan to use RTS, be sure they’re on-topic and don’t mislead visitors. Be exceptionally careful with website plugins like Yoast that may base RTS selection on imperfect algorithms; these plugins can sometimes choose the wrong RTS, and should always be manually reviewed before publishing.

Spammy or Purchased Backlinks

Google sees backlinks as proof people find your content useful enough to link to; theoretically, they expect these backlinks to be genuine and not bought, borrowed, begged, or stolen. But as we all know, the Internet is a bit like the Wild West, and if there’s a way to exploit something, someone will find a way to make it happen.

Enter the era of guest blogging, backlink networks, and for-pay backlinks. Entire websites cropped up during the mid ‘00s; their sole intention was to link to websites for pay or some other benefit. These large-scale blog networks and link farms often appeared legitimate, at least at first glance, but upon scrutiny, often contained thin, duplicate, or spun content. Their sole purpose was to manipulate SERPs by inflating backlinks for customers.

Over time, it became very obvious that webmasters were abusing this tactic. Some purchased thousands of links, temporarily boosting their PageRank (when PageRank still existed in numerical format).

But as with any other strategy that seems a little too easy, the search engine giant caught on. Google Penguin successfully caught and sandboxed more websites for this transgression than ever before, changing the entire industry in the process.

So, what’s the best way to prevent a manual penalty for spammy backlinks? Don’t buy, borrow, beg, steal, or ask for backlinks, full stop. Backlinks aren’t all bad, but they should never be something you’re paying for – they should be earned if you want to see real, organic results. Create useful content with viral attributes that people want to link to because it’s so useful, and the rest will happen naturally.

Most importantly, If you bought spammy backlinks in the past, disavow the links now using this tool.

Over-Reliance on Reciprocal Links

This is a segue from the previous section, but it bears further explanation. Reciprocal linking (trading link-for-link with other websites) might seem innocent, but Google considers this deceptive SERP manipulation, too. Technically, it’s a form of spammy or manipulative backlinks, even if it’s just a one-off with a friend.

Anytime you make an agreement with someone to trade links, Google sees it as technically trying to manipulate SERPs. If you do it too often, you will eventually find yourself penalized or sandboxed.

Does that mean strategies like guest blogging or trading the occasional link with a partner is totally out? Probably not. A one-off or the occasional guest blog on high-authority sites isn’t usually a problem.

The same standard rule applies: make sure you’re creating content of value and trading links with sites that actually make sense because they’re helpful, not just because they’ll boost your rank. Linking a plumbing service website to your healthcare business won’t help you and might even harm you instead.

Too Many 404s

Websites change over time – that’s just a fact of life. Whether you update the content, refresh it, remove it, or just change your navigation, some links may still lead visitors to the older removed pages. When they attempt to access that removed content, the server returns an HTTP 404 Not Found Error, advising them that it could not locate the requested information.

404 errors aren’t necessarily negative; you should use them temporarily when changing your website or altering pages and content. But too many 404s can confuse web crawlers, making them think your website is full of old, outdated content. Worse yet, it can also look like you have no real content at all if there’s enough 404s.

Exactly how much of an issue is this? You can’t avoid all 404s, really – nor should you try to deceptively avoid them. A few one-off instances here and there won’t hamper your SEO efforts, but 10+ 404s at the same time might. In rare circumstances, this could lead to a manual penalty from Google because your site is too difficult or cumbersome to crawl.

Controversially, not everyone in the SEO agrees that having excessive 404 error pages influences SEO in any meaningful way. Some still believe having a 404 is better than leaving old content in place, where it may harm your campaign. Either way, there’s one fact we can all agree on: 404s increase bounce rates because visitors are more likely to leave your site in search of the content they want. A high bounce rate won’t result in a manual penalty, but it will affect your ranking negatively in other ways. Correct them as quickly as you can, using these best practices, as often as possible.

Categories
Outreach

5 Powerful Outreach Marketing Strategies for Summer 2018

I’m especially fond of outreach marketing. In fact, I believe it has the power to help businesses break free from the “background noise” all marketers fight against in today’s over-saturated media environment. It humanizes, connects, and encourages deep development of networks that often produce powerful results far beyond any simple SEO or content marketing plan.

I’m not saying that other forms of marketing aren’t important. Concepts like on-page optimization, content delivery, and social media marketing are a must; without them, you just can’t get the initial attention you deserve. But outreach marketing is the icing on the cake; it changes how people see you and makes you look more attractive and compelling.

In the post below, I’ll review a few of my current favorite outreach strategies. I’ve included helpful implementation tips to get you up and running before summer hits.

Hire Influencers for Special Summer Events

Summer is the perfect time to host events, and influencers can help you publicize or share them with the world. If your focus is on local brand awareness, find a local celebrity and invite them to come experience your products and services for free in exchange for a product spotlight.

If your focus is national or global, explore Instagram for someone with wider reach; give yourself bonus points if you find someone already interacting with your brand. Remember: they don’t need to be world-famous; sometimes, even mid-level influencers with audiences at around 100,000 people are remarkably effective.

As for which events work best in the summer, it depends on your brand. The scope of a marketing campaign for an HVAC company will naturally be much different than, say, the scope for a company selling fireplaces. Find a way to relate your products to summer, if possible, and then flex that influencer power with discounts, brand awareness campaigns, or giveaways to get noticed.

Re-Humanize Your Brand on Social Media

Over time, marketing campaigns can begin to feel a bit stale. It’s easy to get stuck in a rut of posting the same themes, the same aesthetics, and the same remixed messages over and over again. People slowly stop paying attention.

Confusingly, summer also just happens to be prime time for a slump in many industries. This is exactly why I recommend brands dabble in a bit of creative marketing and re-humanization during the warmer months.

Your goal should be to create posts that come across not as a business, but as a real, live human sharing helpful, high-value, or high-engagement information. Ultimately, the best way to achieve this is to be natural and conversational, but it’s also about sharing sneak peaks of who you (and your employees) really are.

Post pictures of your company cookout at the beach. Upload Instagram videos from your presence at special summer events. Let people see you have fun, that you care, and that at the end of the day, you’re a business made up of humans.

More great ideas: tell a story about a time your brand didn’t get it right; outline what you learned and how you grew from it. Be funny; tell niche-appropriate jokes, share the occasional meme, and drop the constant seriousness in favor of good, clean humor. Encourage your followers to respond in kind with their own user-generated content. Then, interact with it when it rolls in. Just be sure to keep it relevant and on topic at all times.

Teach and Educate Your Followers

The second major rut I see marketers fall into is the idea that you have to constantly sell, sell, sell to be achieving results. That’s abjectly false; in fact, if all you do is push your products, eventually people will begin to see your posts and shares as little more than more spam in the sea.

Summer provides most consumers with more downtime; they’re on vacation, they’re relaxing on the weekends, they’re spending time at home with the family. Use some of your content marketing space to reach out with helpful or educational content during this time. Followers are more likely to pay attention and actually find it useful when they have enough downtime to focus on it.

Not sure what to share? Try product demonstrations, helpful tip videos, influencer reviews, or even extensive tutorials on relevant topics. “Insider secret” articles and videos breaking down complex, industry-specific concepts also work well.

Give Back to Your Community

Californians are a philanthropic bunch. For the most part, we love to give back to the community and the greater world at large. Whether it’s helping to clean up local nature areas or hosting fundraisers for important charities and non-profits, summer is the perfect time for your business to get involved in a little corporate philanthropy of its own.

Here’s something to think about: how does your business currently fit into your industry or niche? Who is your target audience – which charities do they find important? What charities do your employees support?

Using the information sourced from these questions, pick a cause and find a way to help out. Host a beach-side fundraiser, a donation drive, or a special festival. If you don’t have the resources for advanced involvement, figure out how you can donate time (either through free services or employee involvement).

Bonus points: it’s a great way to lift employee morale and encourage loyalty, too!

Break Free of the Digital Marketing Space

Major rut #3 in digital marketing: overlooking non-digital marketing channels completely, either because it’s too hard or too much work to implement. Offline channels still really matter, even in our heavily networked world. If you spend all of your time reaching out to people on social media, but no one in your target audience ever sees even a clue that you exist in the real world, it can negatively impact trust.

Summer is a great time to break free of the digital marketing space and get out there because people are much more likely to be spending time outdoors. They’re exploring, playing, eating, and adventuring under the warmth of the sun. Take advantage of this time and increased foot traffic to get your brand noticed.

What works best will depend on your business, but I can tell you this is a great time for billboards, print media, posters, signage, and radio messages. Your audience is probably spending more time downtown, outdoors, or out and about, meaning they’re much more likely to actually see and absorb that messaging in summer.

Warm weather is also a fantastic time for offline marketing campaigns using local influencers. Head down to the beach and give away products. Have specials that encourage more foot traffic directly to your business if you have a brick and mortar location. Take out a table at a local festival or fair; give away swag and get your name noticed. Or, host a local party and invite all of your best clients to come.

Final Say

Outreach marketing isn’t necessarily new, but it does have the potential to take the entire marketing industry to new levels in the right hands. In fact, it’s a big part of why I chose to become a marketer in the first place.

I believe that, at the end of the day, businesses and audiences thrive on human interaction. Simply put, we all want to be treated like more than just a number. When businesses respect that desire, it creates a better marketing experience for virtually everyone at every step in the pipeline.

Need help bringing all of these strategies together? Can’t figure out which concept works best for your business? I love to help businesses discover the benefits of outreach marketing campaigns. Reach out for a consultation here.

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